02. July 2023 · Comments Off on Protection against Phishing scams · Categories: IT Support · Tags: , , ,

Phishing scams are one of the most prevalent cyber security threats that small to medium businesses could face. Businesses should implement technical measures to protect against these attacks. For businesses wishing to do so, Knowall IT can assist you with the prevention of successful phishing attacks. Curbing successful phishing attempts requires a combination of end-user vigilance, understanding, recognition of attempted phishing activities and then the application of good security practices. Numerous security methods are employed by Knowall IT to curb phishing which protects clients from succumbing to these attacks, such as utilising anti-phishing software, applying email and web filters, using two-factor authentication and educating users on what phishing is and how to identify potential threats.

Phishing is a category of cyber-attack (meaning via computers, digital communications and online interaction) where attackers use deceptive strategies to deceive individuals into revealing personal or private information, which includes their usernames and passwords, credit card details, or any other vital, personal information. The attackers will typically present themselves and being trustworthy or stemming from a recognisable entity that the individual will be familiar with, thereby causing them to automatically trust the source of the initial correspondence or connection. Phishers can introduce themselves as representing a reputable company, a financial institution and even a government agency, to gain the trust of the potential victim and convince them to divulge their personal information.

Phishing attempts can arise through numerous communication methods from email and text messages to instant messaging and phone calls. Phishers are people who are focused on doing whatever they can to con other people who have a lack of awareness, employing fear based tactics, ploys to pull on the heart-strings and scare tactics to elicit the reaction they desire which is usually to entice money out of the person, business or take control of information belong to a person or business, for ransom.

Because successful phishing has the potential for resulting in financial losses and data breaches, it is vital for businesses, no matter their size, to ensure that their employees are sufficiently trained in identifying possible scams and how to protect themselves and their company from phishing attacks. Employee Phishing Training is one an important shield that businesses can utilise to protect themselves against phishing attacks. Educating employees on the basics of phishing, will better prepare them to recognise potential threats and avoid possible scams.

Knowall IT provides Phishing Training for business and their employees which covers topics such as how to recognise phishing emails, how to report suspicious emails, and how to protect their personal and company data. As well as training staff, Phishing Training programs include bespoke simulations, designed to test employee’s application of the training in the workplace, further assisting businesses to identify areas of risk and to keep employees mindful that attacks can come from anywhere, at any time and that an on-going aware approach to potential threats is vital in the combat against cyber phishing. Neither business or their employees should become complacent as cyber attackers become more ingenious and devious with their endeavour to gain access to information which will benefit them financially.

11. March 2021 · Comments Off on Knowall IT is former winner of and now, nominated finalist of the West London Business Award 2020 · Categories: Business Services, IT Support · Tags: , ,

It’s a never-ending race to the end in the competitive and often expensive and illustrious industry that is Information Technology. In a first world country, there is no shortage of IT services and companies who have set themselves up as the best in the business. However, don’t be too quick to commit as it takes more than just a few fancy servers and a friendly, helpful call desk attendant for an IT company to have the right to your valuable business. In a market densely packed with confusing jargon, endless software and antivirus upgrades and costly hardware, one company who offers true value for investment, is Knowall IT Paddington. How do we know this? Its because Knowall IT is former winner of and now, nominated finalist of the West London Business Award 2020 for best business services company of the year.

In 2020, the Knowall IT team had their work cut out for them in successfully responding the vast increase in demand for cloud-based solutions and IT solutions suitable for our clients’ increased need to stay connected in a world locked down because of a different type of virus. Regardless to say, the Knowall IT team has never before refrained from accepting a challenge and so needed no encouragement to step up to meet the needs of their clients, no matter how unique their requirements were! As the Covid-19 virus spread throughout the country, Knowall IT had the goal of ensuring that while our clients may have been forced to lock down in their homes, their business would not suffer the same fate.

Current Knowall IT clients already making use of the many services provided, had little to do when it came to adapting to the new world working from home environments as their IT was already ready to meeting the challenge. Other clients came in search of high performance solutions and advice, which we are pleased to say, were seamlessly provided and implemented for each individual client and their users.

A challenge like no other faced in the experience of any living human, the IT Industry became the answer to every possible problem related to keeping businesses working 24/7. It was with absolute necessity that companies, who may have previously lagged behind on the IT front, be it due to financial restraints, or because of lack of knowledge as to the IT solutions available to them, soon had a crash course in how to make your life easier because of cloud-based IT solutions! In addition, due to the excessive capacity of impressive hardware that Knowall IT had invested in, resellers were able to piggy-back off the infrastructure which was already in place and onward proffer this same quality service to their clients, networking the “always up” ethos through the country and even abroad.

Knowall IT is a people and customer focused team of IT professionals who are more than just a voice on the other end of your mobile or landline. Knowall IT values their clients and choses to place their needs above all else.